Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Information We Collect
ReelCast Studios ("we," "our," or "us") collects the following types of information:
- Personal Information: Name, email address, phone number, and mailing address when you book sessions or contact us.
- Payment Information: Credit card details and billing information processed securely through third-party payment processors.
- Audition Materials: Video recordings, audio files, and performance materials you create during studio sessions.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
2. How We Use Your Information
We use collected information for the following purposes:
- To provide and manage studio booking services
- To process payments and send booking confirmations
- To deliver recorded audition materials to you
- To communicate about your bookings and respond to inquiries
- To improve our services and customer experience
- To send promotional materials (with your consent)
3. Data Storage and Security
Your audition recordings are stored securely on encrypted servers for 90 days after delivery. After this period, files are permanently deleted unless you request extended storage. We implement industry-standard security measures including SSL encryption, secure data centers, and regular security audits.
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Payment processors for transaction processing
- Cloud storage providers for secure file delivery
- Legal authorities when required by law
5. Your Rights
Under Philippine data privacy laws, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to processing of your information
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. See our Cookie Policy for details.
7. Children's Privacy
Our services are not directed to individuals under 18. If you are under 18, please use our services only with parental consent.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: contact@mujifevo.pro
Phone: +63 922 453 8190
Address: 3rd Floor, Ayala Center Cebu, Cebu City, Philippines
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